So we are getting many more LVAD's as well. When I have a patient come in I like to learn as much as I can about their specific device, of course. I always write the hotline number on their chart in bold so we know where to go for resource.
But I wandered off and found these really cool YouTube videos about LVAD's from a medical student or doctor....didn't spend much time looking at who he was because the videos are very simple and informative. Break down LVAD's and even more important, emergency management, nicely. Check them out! Part 1 and 2.
As far as policies/protocols, I am just in the beginnings of figuring this out. We are CR offsite, outpatient, and just went to basic BLS (I know, strange). We call 911 in an emergency. And chest compressions. I don't think we have one specific thing written down for an LVAD patient as far as policy. I know no compressions and thanks to those videos, much more about troubleshooting the LVAD. So I try and educate myself. AACVPR also has a video you can pay for regarding LVAD's, it's not too expensive, I might look into that too. :) Let me know if you end up with CLEAR policies and procedures, I'd be interested to know what they are.